Based on public reviews and response behavior.
220 reviews over 3,321 days (about 2 per month). Busiest month: 4% of reviews. Languages: en 91%, fr 7%, unknown 1%.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026
Score
26.2
Industry average 65.0
38.8 below average
Rating
1.86
Industry average 4.38
2.52 below average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
31% of reviews positive, 66% negative
Covering May 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 220 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 833 ranked companies in Pet Products & Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.201 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 26.2 sits in the bottom quarter of about 850 ranked Pet Products & Supplies companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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