Media & Content • United Kingdomwww.castlemakerbooks.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,583 days (about 1.9 per month). Busiest month: 14% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Media & Content average: score 60.5, rating 4.02 stars, reply rate 31.2%, over 776 ranked companies · benchmark 30 Oct 2026
Score
70.5
Industry average 60.5
10.0 above average
Rating
4.79
Industry average 4.02
0.77 above average
Reply rate
—
Industry average 31.2%
not measured
Not ranked
no reviews in the last 12 months
86% of reviews positive, 11% negative
Covering August 2021 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 0% negative and 33% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 776 ranked companies in Media & Content (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Response Speed" is the strongest recurring theme in the reviews: 50 mentions with a sentiment score of 83.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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