Customereye

Carnival Cruise Line

Travel & Hospitalitywww.carnival.com

Review data last updated .

Based on public reviews and response behavior.

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160 reviews over 3,135 days (about 1.6 per month). Busiest month: 14% of reviews. Languages: en 99%, unknown 1%.

Overall Score

31/100
−23.3 vs. last month2.15 ★ average rating · 160 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#227of 245
Top 93% · Bottom Tier
#1 (best)#245 (worst)
#225Peer
#226Peer
#227This company
#228Peer
#229Peer

10 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

43% of reviews positive, 55% negative

43%
positive
  • Positive43%
  • Neutral2%
  • Negative55%

Sentiment Balance

Covering August 2026 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 22% of reviews in this period, with 78% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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