Customereye

Car City

Automotive & Mobility • United Stateswww.carcity.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,719 days (about 1.1 per month). Busiest month: 9% of reviews. Languages: en 96%, unknown 2%, id 1%.

Overall Score

44/100
3.26 ★ average rating · 100 reviews
44/100 from 100 reviews over 11 months, moderate confidence.

Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.8%, over 2,208 ranked companies · benchmark 13 Oct 2026

Score

44.1

Industry average 63.6

19.5 below average

Rating

3.26

Industry average 4.30

1.04 below average

Reply rate

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Industry average 40.8%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#1973of 2208 ranked in Automotive & Mobility
Top 89% · Bottom Tier
#1 (best)#2208 (worst)
#1971Peer
#1972Peer
#1973This company
#1974Peer
#1975Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

60% of reviews positive, 40% negative

60%
positive
  • Positive60%
  • Neutral0%
  • Negative40%

Sentiment Balance

Covering May 2024 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Response Speed
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Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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