Based on public reviews and response behavior.
1,358 reviews over 3,338 days (about 12 per month). Busiest month: 9% of reviews. Languages: en 94%, unknown 3%, es 1%.
Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.8%, over 2,208 ranked companies · benchmark 13 Oct 2026
Score
42.5
Industry average 63.6
21.1 below average
Rating
3.59
Industry average 4.30
0.71 below average
Reply rate
—
Industry average 40.8%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 40% negative
Covering August 2026 — 91 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,358 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,208 ranked companies in Automotive & Mobility (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.113 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.311). Review the worst months in the trend data to identify specific operational or product issues.
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