Buydig

Appliances & Home Electronics • United Stateswww.buydig.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

43/100

−33.3 vs. last month4.01 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#157of 189

Top 83% · Bottom Tier

#1 (best)#189 (worst)

#155Peer

#156Peer

#157This company

#158Peer

#159Peer

Overall Customer Sentiment

Below Average

62% of reviews positive, 37% negative

62%

positive

Positive62%
Neutral2%
Negative37%

Sentiment Balance

Covering March 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 567 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.2%

Product Quality

15.3%

Response Speed

13.9%

Pricing

10.6%

Loyalty

10.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Loyalty, making up 10.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH77/100

77/100

signal score

•Built from a negative-review share of 41.7% across this company's analyzed reviews.
•13 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

67.7%

4★

7.2%

3★

1.8%

2★

5.2%

1★

18.2%

Based on 600 analyzed reviews. Sentiment is slipping: 71.4% of reviews in the last three months were positive, compared with 90.0% in the three months before that.

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