Belling

Appliances & Home Electronics • United Kingdombelling.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

−11.1 vs. last month3.33 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#67of 189

Top 35% · Upper Half

#1 (best)#189 (worst)

#65Peer

#66Peer

#67This company

#68Peer

#69Peer

Overall Customer Sentiment

Above Average

57% of reviews positive, 41% negative

57%

positive

Positive57%
Neutral1%
Negative41%

Sentiment Balance

Covering November 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

21.4%

Loyalty

13.5%

Product Quality

12.5%

Problem Resolution

12.2%

Response Speed

8.8%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 21.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH63/100

63/100

signal score

•Built from a negative-review share of 46.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating

5★

48.5%

4★

9.0%

3★

4.2%

2★

3.7%

1★

34.7%

Based on 600 analyzed reviews. Sentiment is slipping: 74.4% of reviews in the last three months were positive, compared with 79.8% in the three months before that.

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