Bullion By Post

Lending & Consumer Finance • United Kingdomwww.bullionbypost.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

+6.0 vs. last month4.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#214of 275

Top 78% · Bottom Tier

#1 (best)#275 (worst)

#212Peer

#213Peer

#214This company

#215Peer

#216Peer

Overall Customer Sentiment

Below Average

78% of reviews positive, 20% negative

78%

positive

Positive78%
Neutral2%
Negative20%

Sentiment Balance

Covering December 2024 — 97 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 17% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

17.9%

Delivery Shipping

16.4%

Response Speed

15.8%

Product Quality

11.8%

Onboarding

11.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 29.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.5%

4★

4.2%

3★

1.3%

2★

0.5%

1★

3.5%

Based on 600 analyzed reviews.

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