Customereye

Bullion By Post

Lending & Consumer Finance • United Kingdomwww.bullionbypost.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 65 days (about 281 per month). Busiest month: 53% of reviews — one month dominates this sample.

Overall Score

50/100
+6.0 vs. last month4.78 ★ average rating · 600 reviews
50/100 from 600 reviews over 3 months, high confidence. one month holds 53% of the reviews.

Lending & Consumer Finance average: score 66.1, rating 4.45 stars, reply rate 50.0%, over 1,240 ranked companies · benchmark 7 Oct 2026

Score

50.0

Industry average 66.1

16.1 below average

Rating

4.78

Industry average 4.45

0.33 above average

Reply rate

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Industry average 50.0%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1086of 1240 ranked in Lending & Consumer Finance
Top 88% · Bottom Tier
#1 (best)#1240 (worst)
#1084Peer
#1085Peer
#1086This company
#1087Peer
#1088Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering December 2024 — 97 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 17% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Delivery Shipping
Hidden
Response Speed
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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