Customereye

Mortgage Advice Bureau

Lending & Consumer Financewww.mortgageadvicebureau.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 403 days (about 7.5 per month). Busiest month: 18% of reviews. Languages: en 100%.

Overall Score

68/100
4.12 ★ average rating · 100 reviews
68/100 from 100 reviews over 14 months, moderate confidence.

Lending & Consumer Finance average: score 65.4, rating 4.43 stars, reply rate 49.6%, over 1,138 ranked companies · benchmark 5 Oct 2026

Score

68.2

Industry average 65.4

2.8 above average

Rating

4.12

Industry average 4.43

0.31 below average

Reply rate

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Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#510of 1138 ranked in Lending & Consumer Finance
Top 45% · Upper Half
#1 (best)#1138 (worst)
#508Peer
#509Peer
#510This company
#511Peer
#512Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral0%
  • Negative19%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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