Based on public reviews and response behavior.
600 reviews over 409 days (about 45 per month). Busiest month: 10% of reviews.
Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026
Score
61.2
Industry average 65.5
4.3 below average
Rating
4.36
Industry average 4.43
0.07 below average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 30% negative
Covering October 2024 — 38 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 24% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,142 ranked companies in Lending & Consumer Finance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.354). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 5% of reviews against an industry average of 50%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
