Cerulean Mastercard®

Lending & Consumer Finance • United Statesceruleancardinfo.com

Review data last updated August 14, 2026.

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Based on public reviews and response behavior.

Overall Score

65/100

−6.3 vs. last month4.66 ★ average rating · 999 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#94of 275

Top 34% · Upper Half

#1 (best)#275 (worst)

#92Peer

#93Peer

#94This company

#95Peer

#96Peer

Overall Customer Sentiment

Above Average

78% of reviews positive, 21% negative

78%

positive

Positive78%
Neutral2%
Negative21%

Sentiment Balance

Covering July 2026 — 18 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 999 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

42.9%

Product Quality

16.0%

Response Speed

9.1%

Problem Resolution

9.1%

Loyalty

5.5%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 4.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 20.7% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

88.3%

4★

3.3%

3★

0.8%

2★

0.9%

1★

6.7%

Based on 999 analyzed reviews. Sentiment is holding steady: 92.4% of reviews in the last three months were positive, compared with 90.5% in the three months before that.

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