Customereye

Idea Financial

Lending & Consumer Financeideafinancial.com

Review data last updated .

Based on public reviews and response behavior.

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104 reviews over 1,087 days (about 2.9 per month). Busiest month: 13% of reviews. Languages: en 98%, fr 1%, unknown 1%.

Overall Score

70/100
4.50 ★ average rating · 104 reviews
70/100 from 104 reviews over 14 months, moderate confidence.

Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026

Score

69.8

Industry average 69.4

0.4 above average

Rating

4.50

Industry average 4.54

0.04 below average

Reply rate

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Industry average 48.3%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#993of 1872 ranked in Lending & Consumer Finance
Top 53% · Mid Pack
#1 (best)#1872 (worst)
#991Peer
#992Peer
#993This company
#994Peer
#995Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 16% negative

82%
positive
  • Positive82%
  • Neutral2%
  • Negative16%

Sentiment Balance

Covering May 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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