Based on public reviews and response behavior.
200 reviews over 78 days (about 78 per month). Busiest month: 40% of reviews. Languages: en 100%.
Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,380 ranked companies · benchmark 25 Oct 2026
Score
69.6
Industry average 69.4
0.2 above average
Rating
4.05
Industry average 4.55
0.50 below average
Reply rate
—
Industry average 45.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering September 2026 — 57 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 19% negative and 2% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,380 ranked companies in Lending & Consumer Finance (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.110 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 98% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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