Food & Beverage • United Kingdomwww.britishonlinesupermarket.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,724 days (about 1.8 per month). Busiest month: 6% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026
Score
61.5
Industry average 63.2
1.7 below average
Rating
2.80
Industry average 4.25
1.45 below average
Reply rate
—
Industry average 33.9%
not measured
Not ranked
no reviews in the last 12 months
51% of reviews positive, 48% negative
Covering August 2023 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,214 ranked companies in Food & Beverage (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.217 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 55% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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