Based on public reviews and response behavior.
153 reviews over 341 days (about 14 per month). Busiest month: 12% of reviews. Languages: en 77%, es 11%, pl 5%.
Energy & Utilities average: score 65.8, rating 4.23 stars, reply rate 50.7%, over 512 ranked companies · benchmark 1 Nov 2026
Score
36.0
Industry average 65.8
29.8 below average
Rating
1.78
Industry average 4.23
2.45 below average
Reply rate
—
Industry average 50.7%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
25% of reviews positive, 75% negative
Covering August 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 31% of reviews in this period, with 69% negative and 0% neutral.
Share of theme mentions
Themes from the 153 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 512 ranked companies in Energy & Utilities (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.636 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.166). Review the worst months in the trend data to identify specific operational or product issues.
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