Customereye

BOTB - Win Your Dream Car

Gaming & Esports • United Kingdomwww.botb.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
+23.2 vs. last month3.97 ★ average rating · 1,100 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#117of 259
Top 45% · Upper Half
#1 (best)#259 (worst)
#115Peer
#116Peer
#117This company
#118Peer
#119Peer

Overall Customer Sentiment

Above Average

82% of reviews positive, 18% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering August 2026 — 25 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,099 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
19.4%
Product Quality
18.2%
Pricing
18.0%
Onboarding
11.1%
Customer Support
9.0%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100
24/100
signal score
  • Built from a negative-review share of 17.5% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
66.9%
4
5.3%
3
4.8%
2
3.9%
1
19.1%

Based on 1,100 analyzed reviews. Sentiment is holding steady: 90.3% of reviews in the last three months were positive, compared with 87.4% in the three months before that.

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