Digital World PSN

Gaming & Esports • United Statesdigitalworldpsn.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

66/100

−11.3 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#29of 259

Top 11% · Top Tier

#1 (best)#259 (worst)

#27Peer

#28Peer

#29This company

#30Peer

#31Peer

Overall Customer Sentiment

Category Leader

78% of reviews positive, 21% negative

78%

positive

Positive78%
Neutral2%
Negative21%

Sentiment Balance

Covering September 2024 — 38 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

19.2%

Response Speed

17.5%

Product Quality

15.3%

Pricing

11.7%

Loyalty

9.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100

36/100

signal score

•Built from a negative-review share of 36.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

93.2%

4★

4.3%

3★

0.2%

2★

0.3%

1★

2.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.2% of reviews in the last three months were positive, compared with 98.9% in the three months before that.

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