Based on public reviews and response behavior.
600 reviews over 9 days (about 2029 per month). Busiest month: 100% of reviews — one month dominates this sample.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 23 Oct 2026
Score
53.2
Industry average 57.8
4.6 below average
Rating
4.22
Industry average 4.00
0.22 above average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering September 2024 — 600 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 17% negative and 1% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 12% of reviews against an industry average of 26%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 175 mentions with a sentiment score of 91.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
