Customereye

Bord Gáis Energy

Energy & Utilitieswww.bordgaisenergy.ie

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 100 days (about 30 per month). Busiest month: 28% of reviews. Languages: en 94%, unknown 5%, no 1%.

Overall Score

68/100
Short observation window (100 days)
−13.1 vs. last month4.39 ★ average rating · 100 reviews
68/100 from 100 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Energy & Utilities average: score 62.9, rating 4.14 stars, reply rate 45.9%, over 631 ranked companies · benchmark 16 Sept 2026

Score67.7vs 62.94.8Rating4.39vs 4.140.25Reply ratevs 45.9%

Competitive Performance Rank

Among ranked Energy & Utilities companies

#280of 631 ranked in Energy & Utilities
Top 44% · Upper Half
#1 (best)#631 (worst)
#278Peer
#279Peer
#280This company
#281Peer
#282Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

78% of reviews positive, 22% negative

78%
positive
  • Positive78%
  • Neutral0%
  • Negative22%

Sentiment Balance

Covering August 2026 — 29 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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