Based on public reviews and response behavior.
100 reviews over 3,306 days (about 0.9 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 93%, unknown 7%.
These figures describe an earlier period, not the last 12 months.
Schools & Academic Education average: score 69.6, rating 4.54 stars, reply rate 38.9%, over 1,012 ranked companies · benchmark 30 Oct 2026
Score
49.4
Industry average 69.6
20.2 below average
Rating
4.26
Industry average 4.54
0.28 below average
Reply rate
—
Industry average 38.9%
not measured
Not ranked
no reviews in the last 12 months
74% of reviews positive, 24% negative
Covering August 2016 — 34 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 18% negative and 3% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,012 ranked companies in Schools & Academic Education (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.241 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 2% of reviews against an industry average of 39%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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