Based on public reviews and response behavior.
Among fully-analyzed Schools & Academic Education companies
81% of reviews positive, 17% negative
Covering January 2024 — 74 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 22% negative and 1% neutral.
Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2024.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Onboarding.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 600 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 97.4% in the three months before that.
