Customereye

NeuroStreet Trading Academy

Schools & Academic Education • United Statesnstradingacademy.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
+12.4 vs. last month4.51 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#177of 203
Top 87% · Bottom Tier
#1 (best)#203 (worst)
#175Peer
#176Peer
#177This company
#178Peer
#179Peer

Overall Customer Sentiment

Below Average

74% of reviews positive, 23% negative

74%
positive
  • Positive74%
  • Neutral3%
  • Negative23%

Sentiment Balance

Covering September 2024 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
24.7%
Response Speed
15.6%
Product Quality
15.0%
Communication
12.8%
Loyalty
11.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100
33/100
signal score
  • Built from a negative-review share of 39.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
82.3%
4
4.2%
3
3.5%
2
1.8%
1
8.2%

Based on 600 analyzed reviews. Sentiment is improving: 97.0% of reviews in the last three months were positive, compared with 90.1% in the three months before that.

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