Based on public reviews and response behavior.
72 reviews over 779 days (about 2.8 per month). Busiest month: 10% of reviews. Languages: en 76%, de 17%, it 4%.
Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 23 Oct 2026
Score
32.7
Industry average 59.2
26.5 below average
Rating
1.75
Industry average 4.02
2.27 below average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
21% of reviews positive, 79% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 72 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,074 ranked companies in Appliances & Home Electronics (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.463 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 32.7 sits in the bottom quarter of about 1,100 ranked Appliances & Home Electronics companies (25th percentile: 47, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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