BLOOM - Faux Flowers and Plants

Home & Living • United Kingdomwww.bloom.uk.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

31/100

+22.9 vs. last month2.41 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#661of 675

Top 98% · Bottom Tier

#1 (best)#675 (worst)

#659Peer

#660Peer

#661This company

#662Peer

#663Peer

Overall Customer Sentiment

Below Average

40% of reviews positive, 58% negative

40%

positive

Positive40%
Neutral2%
Negative58%

Sentiment Balance

Covering December 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 63% negative and 13% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 575 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

26.4%

Loyalty

14.2%

Customer Support

13.0%

Communication

10.9%

Pricing

10.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 26.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH61/100

61/100

signal score

•Built from a negative-review share of 41.0% across this company's analyzed reviews.
•28 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.4avg rating

5★

26.7%

4★

4.5%

3★

6.7%

2★

7.8%

1★

54.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 10.0% of reviews in the last three months were positive, compared with 9.8% in the three months before that.

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