Home & Living • United Kingdomwww.bloom.uk.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 2,011 days (about 9.1 per month). Busiest month: 27% of reviews.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026
Score
31.0
Industry average 66.9
35.9 below average
Rating
2.41
Industry average 4.46
2.05 below average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
40% of reviews positive, 58% negative
Covering December 2024 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 63% negative and 13% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,116 ranked companies in Home & Living (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.170 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.333). Review the worst months in the trend data to identify specific operational or product issues.
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