Customereye

Biedveilingen

General Retail & Marketplaces • United Stateswww.biedveilingen.nl

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

44/100
+1.7 vs. last month4.58 ★ average rating · 180 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#294of 359
Top 82% · Bottom Tier
#1 (best)#359 (worst)
#292Peer
#293Peer
#294This company
#295Peer
#296Peer

Overall Customer Sentiment

Below Average

61% of reviews positive, 38% negative

61%
positive
  • Positive61%
  • Neutral1%
  • Negative38%

Sentiment Balance

Covering November 2019 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 154 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2019.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
38.8%
Pricing
30.6%
Response Speed
7.1%
Customer Support
6.1%
Onboarding
6.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100
53/100
signal score
  • Built from a negative-review share of 38.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
66.7%
4
28.3%
3
2.8%
2
0.6%
1
1.7%

Based on 180 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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