Based on public reviews and response behavior.
100 reviews over 1,759 days (about 1.7 per month). Busiest month: 11% of reviews. Languages: en 100%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
72.1
Industry average 67.9
4.2 above average
Rating
3.96
Industry average 4.44
0.48 below average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 31% negative
Covering December 2022 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 65% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 49 mentions with a sentiment score of 74.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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