Based on public reviews and response behavior.
135 reviews over 390 days (about 11 per month). Busiest month: 21% of reviews. Languages: en 100%.
Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.3%, over 6,705 ranked companies · benchmark 24 Oct 2026
Score
72.0
Industry average 68.6
3.4 above average
Rating
3.29
Industry average 4.49
1.20 below average
Reply rate
—
Industry average 44.3%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 45% negative
Covering October 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 135 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,705 ranked companies in Home & Living (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.135 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 93% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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