Beauty Flash

Cosmetics & Fragrance • United Kingdomwww.beautyflash.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

−2.1 vs. last month4.64 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#152of 191

Top 80% · Bottom Tier

#1 (best)#191 (worst)

#150Peer

#151Peer

#152This company

#153Peer

#154Peer

Overall Customer Sentiment

Below Average

79% of reviews positive, 19% negative

79%

positive

Positive79%
Neutral2%
Negative19%

Sentiment Balance

Covering October 2024 — 50 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 14% negative and 10% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.8%

Response Speed

19.1%

Product Quality

13.6%

Pricing

11.3%

Customer Support

8.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 35.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

86.5%

4★

4.2%

3★

2.2%

2★

0.8%

1★

6.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 91.8% of reviews in the last three months were positive, compared with 93.0% in the three months before that.

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