Bannatyne

Supplements & Nutrition • United Kingdomwww.bannatyne.co.uk

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

39/100

1.52 ★ average rating · 828 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#294of 301

Top 98% · Bottom Tier

#1 (best)#301 (worst)

#292Peer

#293Peer

#294This company

#295Peer

#296Peer

Overall Customer Sentiment

Below Average

28% of reviews positive, 71% negative

28%

positive

Positive28%
Neutral1%
Negative71%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 825 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

18.4%

Loyalty

14.9%

Pricing

14.1%

Product Quality

13.4%

Communication

11.8%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 18.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH91/100

91/100

signal score

•Built from a negative-review share of 71.0% across this company's analyzed reviews.
•48 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.5avg rating

5★

7.6%

4★

1.3%

3★

3.7%

2★

10.4%

1★

76.9%

Based on 828 analyzed reviews. Sentiment is holding steady: 22.2% of reviews in the last three months were positive, compared with 20.0% in the three months before that.

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