Customereye

HANX

Supplements & Nutrition • United Kingdomhanxofficial.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

48/100
−50.0 vs. last month4.09 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#253of 301
Top 84% · Bottom Tier
#1 (best)#301 (worst)
#251Peer
#252Peer
#253This company
#254Peer
#255Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral2%
  • Negative27%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.3%
Delivery Shipping
18.8%
Customer Support
13.0%
Loyalty
12.0%
Response Speed
10.2%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 4.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100
55/100
signal score
  • Built from a negative-review share of 34.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
69.5%
4
6.3%
3
3.7%
2
5.2%
1
15.3%

Based on 600 analyzed reviews. Sentiment is slipping: 25.0% of reviews in the last three months were positive, compared with 64.3% in the three months before that.

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