Based on public reviews and response behavior.
1,000 reviews over 1,090 days (about 28 per month). Busiest month: 15% of reviews. Languages: en 98%, unknown 1%, fr 1%.
Supplements & Nutrition average: score 63.1, rating 4.42 stars, reply rate 44.5%, over 776 ranked companies · benchmark 8 Oct 2026
Score
54.5
Industry average 63.1
8.6 below average
Rating
3.42
Industry average 4.42
1.00 below average
Reply rate
—
Industry average 44.5%
not measured
Among ranked Supplements & Nutrition companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 41% negative
Covering July 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 776 ranked companies in Supplements & Nutrition (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.374 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.818). Review the worst months in the trend data to identify specific operational or product issues.
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