UrthBox

Supplements & Nutrition • United Stateswww.urthbox.com

Review data last updated August 12, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

54/100

4.10 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#158of 301

Top 52% · Mid Pack

#1 (best)#301 (worst)

#156Peer

#157Peer

#158This company

#159Peer

#160Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 19% negative

81%

positive

Positive81%
Neutral1%
Negative19%

Sentiment Balance

Covering June 2026 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 965 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.5%

Delivery Shipping

14.3%

Product Quality

14.2%

Loyalty

11.4%

Response Speed

10.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100

29/100

signal score

•Built from a negative-review share of 18.5% across this company's analyzed reviews.
•18 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

70.4%

4★

7.3%

3★

2.1%

2★

2.1%

1★

18.1%

Based on 1,000 analyzed reviews. Sentiment is improving: 88.7% of reviews in the last three months were positive, compared with 14.3% in the three months before that.

Unlock full insights