Based on public reviews and response behavior.
100 reviews over 3,336 days (about 0.9 per month). Busiest month: 8% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 60.8, rating 4.29 stars, reply rate 32.6%, over 1,348 ranked companies · benchmark 20 Oct 2026
Score
45.6
Industry average 60.8
15.2 below average
Rating
2.97
Industry average 4.29
1.32 below average
Reply rate
—
Industry average 32.6%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
41% of reviews positive, 59% negative
Covering April 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,348 ranked companies in Auto Parts & Accessories (benchmark 20 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.493 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 45.6 sits in the bottom quarter of about 1,300 ranked Auto Parts & Accessories companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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