Aria PC

Software & Web Services • United Kingdomwww.aria.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

64/100

−12.5 vs. last month4.49 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#59of 363

Top 16% · Top Tier

#1 (best)#363 (worst)

#57Peer

#58Peer

#59This company

#60Peer

#61Peer

Overall Customer Sentiment

Category Leader

75% of reviews positive, 24% negative

75%

positive

Positive75%
Neutral1%
Negative24%

Sentiment Balance

Covering July 2022 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2022.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.4%

Customer Support

15.2%

Response Speed

13.4%

Product Quality

13.0%

Loyalty

11.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 5.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH56/100

56/100

signal score

•Built from a negative-review share of 27.0% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

81.3%

4★

5.7%

3★

2.3%

2★

1.8%

1★

8.8%

Based on 600 analyzed reviews. Sentiment is slipping: 71.4% of reviews in the last three months were positive, compared with 94.7% in the three months before that.

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