Customereye

Network Solutions

Software & Web Services • United Stateswww.networksolutions.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

64/100
+7.1 vs. last month4.06 ★ average rating · 1,001 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#54of 363
Top 15% · Top Tier
#1 (best)#363 (worst)
#52Peer
#53Peer
#54This company
#55Peer
#56Peer

Overall Customer Sentiment

Category Leader

66% of reviews positive, 33% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative33%

Sentiment Balance

Covering July 2026 — 195 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 28% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,001 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
25.8%
Problem Resolution
20.6%
Communication
9.8%
Loyalty
9.5%
Response Speed
9.3%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 9.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100
53/100
signal score
  • Built from a negative-review share of 32.8% across this company's analyzed reviews.
  • 10 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
70.9%
4
4.5%
3
2.8%
2
3.0%
1
18.8%

Based on 1,001 analyzed reviews.

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