Customereye

Appy Pie

Software & Web Services • United Stateswww.appypie.com

Review data last updated .

Based on public reviews and response behavior.

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606 reviews.

Overall Score

55/100
−31.2 vs. last month4.69 ★ average rating · 606 reviews
55/100 from 606 reviews, high confidence.

Software & Web Services average: score 60.7, rating 4.06 stars, reply rate 34.1%, over 3,306 ranked companies · benchmark 22 Oct 2026

Score

54.7

Industry average 60.7

6.0 below average

Rating

4.69

Industry average 4.06

0.63 above average

Reply rate

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Industry average 34.1%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2219of 3306 ranked in Software & Web Services
Top 67% · Mid Packdown 271 from last month
#1 (best)#3306 (worst)
#2217Peer
#2218Peer
#2219This company
#2220Peer
#2221Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 13% negative

85%
positive
  • Positive85%
  • Neutral2%
  • Negative13%

Sentiment Balance

Covering September 2024 — 16 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 38% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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