Customereye

Coinapp

Software & Web Servicesmy.coinapp.co

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

111 reviews over 283 days (about 12 per month). Busiest month: 97% of reviews — one month dominates this sample. Languages: en 98%, nl 1%, tr 1%.

Overall Score

55/100
Short observation window (283 days)
4.77 ★ average rating · 111 reviews
55/100 from 111 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 97% of the reviews.

Software & Web Services average: score 60.7, rating 4.06 stars, reply rate 34.1%, over 3,306 ranked companies · benchmark 22 Oct 2026

Score

54.7

Industry average 60.7

6.0 below average

Rating

4.77

Industry average 4.06

0.71 above average

Reply rate

—

Industry average 34.1%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2222of 3306 ranked in Software & Web Services
Top 67% · Mid Pack
#1 (best)#3306 (worst)
#2220Peer
#2221Peer
#2222This company
#2223Peer
#2224Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral2%
  • Negative14%

Sentiment Balance

Covering January 2026 — 108 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 15% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Onboarding
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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