Based on public reviews and response behavior.
200 reviews over 252 days (about 24 per month). Busiest month: 16% of reviews. Languages: en 100%.
Veterinary & Pet Services average: score 66.3, rating 4.42 stars, reply rate 36.3%, over 268 ranked companies · benchmark 7 Oct 2026
Score
51.3
Industry average 66.3
15.0 below average
Rating
4.49
Industry average 4.42
0.07 above average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Veterinary & Pet Services companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 268 ranked companies in Veterinary & Pet Services (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.318). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 51.3 sits in the bottom quarter of about 250 ranked Veterinary & Pet Services companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99