Customereye

ADT UK&I

Home & Livingwww.adt.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 19 days (about 320 per month). Busiest month: 62% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

71/100
Short observation window (19 days)
−0.7 vs. last month4.58 ★ average rating · 200 reviews

Competitive Performance Rank

Among ranked Home & Living companies

#325of 1419 ranked in Home & Living
Top 23% · Top Tier
#1 (best)#1419 (worst)
#323Peer
#324Peer
#325This company
#326Peer
#327Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering September 2026 — 123 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 19% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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