Based on public reviews and response behavior.
198 reviews over 95 days (about 63 per month). Busiest month: 38% of reviews. Languages: en 99%, fr 2%.
Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.3%, over 6,705 ranked companies · benchmark 24 Oct 2026
Score
71.7
Industry average 68.6
3.1 above average
Rating
4.23
Industry average 4.49
0.26 below average
Reply rate
—
Industry average 44.3%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering October 2026 — 26 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 198 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,705 ranked companies in Home & Living (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 94% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 109 mentions with a sentiment score of 84.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
