Customereye

Bell

Home & Livingwww.abell.co.uk

Review data last updated .

Based on public reviews and response behavior.

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144 reviews over 337 days (about 13 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

60/100
+7.5 vs. last month4.72 ★ average rating · 144 reviews
60/100 from 144 reviews over 12 months, moderate confidence.

Home & Living average: score 67.0, rating 4.46 stars, reply rate 45.0%, over 5,958 ranked companies · benchmark 17 Oct 2026

Score

60.0

Industry average 67.0

7.0 below average

Rating

4.72

Industry average 4.46

0.26 above average

Reply rate

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Industry average 45.0%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#4021of 5958 ranked in Home & Living
Top 67% · Mid Packup 575 from last month
#1 (best)#5958 (worst)
#4019Peer
#4020Peer
#4021This company
#4022Peer
#4023Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering September 2026 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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