Customereye

ABC4D Baby Scan Clinics

Healthcare & Medical • United Kingdomwww.abc4d.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
+8.2 vs. last month4.58 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#256of 615
Top 42% · Upper Half
#1 (best)#615 (worst)
#254Peer
#255Peer
#256This company
#257Peer
#258Peer

Overall Customer Sentiment

Above Average

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering June 2022 — 17 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 12% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 584 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2022.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
25.6%
Loyalty
22.8%
Product Quality
21.8%
Pricing
11.8%
Response Speed
6.3%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 1.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100
13/100
signal score
  • Built from a negative-review share of 15.3% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
85.2%
4
2.0%
3
4.3%
2
3.2%
1
5.3%

Based on 600 analyzed reviews. Sentiment is improving: 60.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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