Based on public reviews and response behavior.
504 reviews over 276 days (about 56 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 95%, unknown 4%, fr 1%.
Home & Living average: score 66.3, rating 4.45 stars, reply rate 47.4%, over 3,821 ranked companies · benchmark 8 Oct 2026
Score
83.4
Industry average 66.3
17.1 above average
Rating
4.18
Industry average 4.45
0.27 below average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 27% negative
Covering August 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 504 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,821 ranked companies in Home & Living (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 83.4 places the company in the top quarter of about 3,800 ranked Home & Living companies (75th percentile: 76). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 99% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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