Based on public reviews and response behavior.
2,450 days of reviews, with a sparse monthly review flow. Busiest month: 13% of reviews. Languages: en 100%.
Home & Living average: score 67.0, rating 4.38 stars, reply rate 43.9%, over 5,926 ranked companies · benchmark 8 Nov 2026
Score
59.9
Industry average 67.0
7.1 below average
Rating
4.22
Industry average 4.38
0.16 below average
Reply rate
—
Industry average 43.9%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering November 2023, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 25% negative and 25% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,926 ranked companies in Home & Living (benchmark 8 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 34% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 84 mentions with a sentiment score of 81.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
