Based on public reviews and response behavior.
100 reviews over 4,002 days (about 0.8 per month). Busiest month: 25% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
66.8
Industry average 64.6
2.2 above average
Rating
4.40
Industry average 4.29
0.11 above average
Reply rate
—
Industry average 36.9%
not measured
Not ranked
no reviews in the last 12 months
65% of reviews positive, 34% negative
Covering October 2020 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Delivery Shipping" is the strongest recurring theme in the reviews: 63 mentions with a sentiment score of 74.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
65% of scored reviews are positive against an industry average of 78%. Read the negative themes below for the concrete complaints behind the gap.
