Based on public reviews and response behavior.
100 reviews over 1,454 days (about 2.1 per month). Busiest month: 19% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 61.3, rating 4.17 stars, reply rate 35.7%, over 2,208 ranked companies · benchmark 3 Oct 2026
Score
66.7
Industry average 61.3
5.4 above average
Rating
3.82
Industry average 4.17
0.35 below average
Reply rate
—
Industry average 35.7%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 27% negative
Covering January 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,208 ranked companies in General Retail & Marketplaces (benchmark 3 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.336). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 92% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
