WuKong Education

Professional Certification & Skills • United Stateswukongsch.com

Review data last updated August 11, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

56/100

+11.3 vs. last month4.63 ★ average rating · 580 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#157of 281

Top 56% · Mid Pack

#1 (best)#281 (worst)

#155Peer

#156Peer

#157This company

#158Peer

#159Peer

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 11% negative

88%

positive

Positive88%
Neutral1%
Negative11%

Sentiment Balance

Covering August 2024 — 13 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 576 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

24.0%

Loyalty

20.4%

Product Quality

19.7%

Onboarding

8.7%

Pricing

7.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100

19/100

signal score

•Built from a negative-review share of 18.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

79.0%

4★

12.2%

3★

4.1%

2★

1.7%

1★

2.9%

Based on 580 analyzed reviews. Sentiment is holding steady: 90.7% of reviews in the last three months were positive, compared with 95.0% in the three months before that.

Unlock full insights