Based on public reviews and response behavior.
100 reviews over 425 days (about 7.2 per month). Busiest month: 12% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
71.2
Industry average 64.6
6.6 above average
Rating
4.00
Industry average 4.29
0.29 below average
Reply rate
—
Industry average 36.9%
not measured
Not ranked
no reviews in the last 12 months
77% of reviews positive, 23% negative
Covering May 2020 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Product Quality" is the strongest recurring theme in the reviews: 50 mentions with a sentiment score of 87.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.00 stars is 0.3 below the General Retail & Marketplaces average of 4.3. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
