Based on public reviews and response behavior.
100 reviews over 4,127 days (about 0.7 per month). Busiest month: 6% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 63.5, rating 4.21 stars, reply rate 35.0%, over 3,192 ranked companies · benchmark 22 Oct 2026
Score
71.2
Industry average 63.5
7.7 above average
Rating
4.91
Industry average 4.21
0.70 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 4% negative
Covering December 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,192 ranked companies in General Retail & Marketplaces (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 50% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 88 mentions with a sentiment score of 94.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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