Based on public reviews and response behavior.
100 reviews over 1,877 days (about 1.6 per month). Busiest month: 11% of reviews. Languages: en 100%.
Home & Living average: score 66.7, rating 4.46 stars, reply rate 46.5%, over 4,428 ranked companies · benchmark 11 Oct 2026
Score
56.2
Industry average 66.7
10.5 below average
Rating
3.35
Industry average 4.46
1.11 below average
Reply rate
—
Industry average 46.5%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 36% negative
Covering July 2024 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,428 ranked companies in Home & Living (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.218 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
